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One of the easiest ways to improve customer service is to spend quality time with them. One of the easiest ways to spend quality time with your customers is to spend less time on administrative busy work. By doing something as simple as organizing your daily schedules, you’ll be able to provide better customer service.

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Leonardo da Vinci said “simplicity is the ultimate sophistication.” We agree. And, so does the office manager of a medical practice that we recently spoke to about how they use Patient Appointment Manager. She said they chose to use our appointment scheduling software because “it presented us with the best in simplicity and clarity of scheduling.”

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Not only is it frustrating to constantly struggle with a simple appointment book or a basic computer scheduler, but it’s also embarrassing to appear so disorganized in front of customers and to make them wait. Plus, it’s time-consuming to flip through a paper appointment book to find future appointments in order to call or send out reminders. We recently learned more about why a Chiropractic clinic in Michigan decided to implement Patient Appointment Manager.

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Accurate appointment calendars can help save time and keep up employee morale. Needless typing and excessive errors can cause both wasted time trying to figure out who’s coming in and when, and also a lot of unnecessary frustration for employees and patients. An efficient appointment scheduling program can save time and be easy to use; at least, that’s what the staff at an occupational medical facility recently told us.

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Setting Up Your Appointment Calendar

Posted on December 16, 2013

After purchasing your new PC-based appointment scheduling software, it’s time to set up the calendar, so it’s specific to you and your company. It just takes a couple of minutes to customize it. 

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