Appointment Scheduling Software


End of Service Notice (4/1/2022): It has been our pleasure to provide our customers with quality PC software for over 30 years. As of 4/1/2022, all installable PC-based products and tools will no longer be available for sale. To help you transition to other solutions, we will continue to support these products through 3/31/2023. You can continue to use our products after 3/31/2023. Thank you for your business!

Book appointments with ease

Our appointment scheduling software, Patient Appointment Manager, offers many features to help you book and manage your appointments faster and more efficiently.


Find Open Time in Patient Appointment Scheduling SoftwareFind Open Time

Use the Find Open Time function to see when a specific employee or any employee has an opening to meet the patient needs.


Search for Patient Appointments in Scheduling SoftwareSearch

If a patient calls to reschedule an appointment, you can use the search function to quickly find the appointment and make the necessary changes. Patient Appointment Manager will alert you if there is a conflict with a previously scheduled appointment.


Waiting List in Patient Appointment Scheduling SoftwareWaiting List

You won’t forget to squeeze a patient in an available opening with the waiting list. Each time you launch the waiting list you'll instantly see what appointment requests can be scheduled. All the information you need to confirm the appointment with the patient is at your fingertips. With date and time ranges, you can accommodate more requests and book more business. The on-screen waiting list reminds you to take action on expired appointment requests or appointment requests due today or due tomorrow.


Schedule Recurring Appointments in Patient Scheduling SoftwareRecurring Appointments Options

Schedule repeating appointments with ultimate flexibility. Use Patient Appointment Manager's custom date selection calendar or apply scheduling patterns such as daily, weekly, or the first Monday of every month. Also, Patient Appointment Manager will display details of appointments conflicting with the repeat appointment you are scheduling so you can take the appropriate action.


Employee Work Schedules in Patient Appointment Scheduling SoftwareEmployee Work Schedules

Enter your employees’ work schedules to make sure appointments are only scheduled on days they’ll be working. It’s easy to accommodate temporary or permanent changes to an employee’s work schedule, such as summer or holiday schedules.


Conflicting Patient Appointments Alert Prevents Double BookingConflicting Appointments Alert

Double bookings can waste time and frustrate patients. Turn on the warning for double bookings and Patient Appointment Manager will tell you when there is a conflict when you schedule or move an appointment. If your business double books appointments, simply turn the warning feature off.


Block Off Holidays and Days Closed in Patient Appointment Scheduling SoftwareHolidays/Days Closed

Block off all employees' schedules for holidays and days your business is closed with this feature.


Service Templates Adjust Appointment Length in Patient Appointment SoftwareService Templates

Ensure you book enough time for your patients with service templates. Assign a duration and color scheme to each of your services and Patient Appointment Manger will automatically adjust the appointment length and color scheme. If you book more than one service for an appointment, version will combine the durations for you.


Employee Filter in Patient Appointment Scheduling SoftwareEmployee Filter

Use the employee filter to display only those people you would like to see on the scheduling worksheet. You can select employees individually or by position.


Email Appointment Reminders from Patient Appointment Scheduling SoftwareE-mail Appointment Reminders

Reduce the number of no-shows, cancellations or rescheduled appointments when you take advantage of Patient Appointment Manager's e-mail reminders feature. Send an e-mail reminder to one patient or to all patients with an upcoming appointment.


Email Messages Sent from Patient Appointment Scheduling SoftwareE-mail Messages

Stay connected to your patients via e-mail. Promote special offers, request feedback or send your monthly electronic newsletter via e-mail with ease! Patient Appointment Manager can automatically populate your message with the e-mail addresses of all patients, patients who had an appointment within a specific date range, or patients who have not had an appointment within a specific date range.


Email Appointments List to Employees from Patient Appointment Scheduling SoftwareE-mail Appointments to Employees

Improve communication and efficiency when you e-mail appointment information to employees for access via any web browser. With just a few clicks, your employees can receive up-to-date appointment information when visiting a patient site, at home or anywhere.


Publish Letters using Patient Data from Appointment Scheduling SoftwarePatient Letters

Patient Appointment Manager makes communicating with patients effortless. The Create/Edit Letters and Publish Letters features let you create and send patient correspondence in no time! Using Microsoft® Word you can create and customize your own letters populated by various fields from your Patient Appointment Manager database. Invite patients to an open house, send out a special promotion, or request patients who have not scheduled an appointment for some time to come back – the possibilities are endless!


Mailing Labels from Patient Appointment Scheduling SoftwareMailing Labels

After using the Patient Letters feature, you are ready to mail your latest promotion, invitation, or appointment reminder letters. Don't write those envelopes out by hand! Save time using the Mailing Labels feature. A few clicks and you'll have mailing labels all ready to go!


Reports in Patient Appointment Scheduling SoftwareReports

Patient Appointment Manager has a variety of professional-looking reports to provide you the information you need about your business. Print or export your appointment calendar and reports in various formats, such as PDF, Word, Excel, or HTML.

Learn more about Patient Appointment Manager reports


Patient Appointment Statuses in Scheduling Software

Appointment Statuses

Six preset appointment statuses and five custom statuses are available in Patient Appointment Manager. Appointments default to the "scheduled" status but can be marked confirmed, canceled, no-show, completed, checked-in or create your own custom status. Unique icons in the upper right hand corner of the appointment let you know at-a-glance the appointment status. Canceled appointments will change the text and background color so you can keep patient information but quickly see if you have an opening.


Security Permissions in Patient Appointment Scheduling SoftwareSecurity

Keep your patient information safe with unique user permissions. There are four different user settings that range from full read/write access to read-only access.


QuickBooks Synchronization with Patient Appointment Scheduling SoftwareQuickBooks Synchronization 

Seamlessly share patient information between Patient Appointment Manager and QuickBooks. When you add patient information in Patient Appointment Manager, it gets added to QuickBooks (and vice versa). Launch a QuickBooks invoice right from Patient Appointment Manager to save time.1


Take Appointment Requests Online with Patient Appointment Scheduling SoftwareTake Appointment Requests Online2

Build a custom online appointment form for your business. The appointment form can include your company logo, banner, color scheme, and appointment days and times. Use your appointment form’s web address on business cards, advertisements and brochures, or link to the form from your web site. All online appointment requests appear instantly in Patient Appointment Manager Pro. You can also access appointment requests from any Internet browser and send appointment requests to your e-mail address.


Services Summary Chart in Patient Appointment Scheduling SoftwareServices Summary Chart3

See how many appointments, or appointment hours, your employees are scheduled for each service. View this information for any employee or all employees to see if your services mix is changing over time. Also, see where your employees are spending most of their time.


Employee Productivity Chart in Patient Appointment Scheduling SoftwareEmployee Productivity Chart3

See how many hours your employees are scheduled versus not scheduled. View this information for any employee, or all employees, to determine if employee productivity is increasing or decreasing over time.


Appointments Summary Chart in Patient Appointment Scheduling SoftwareAppointments Summary Chart3

See how many appointments have been scheduled for any time frame. View this information for any employee, or all employees, to see if your business is growing. You can also view the number of cancelled appointments or no-shows.


New Patients Chart in Appointment Scheduling SoftwareNew Patients Chart3

See how many new patients each of your employees, or all employees, have acquired for any time frame. Ideal for sales contests and measuring marketing efforts.


Store Customer Photos in Patient Appointment Scheduling SoftwareStore Patient Photos3

Patient photos are just a click away! Now you can quickly and easily verify patients upon check-in. Reduce your liability and make sure you’re providing the right service for the right patient.


Attach Documents to Patient Records in Appointment Scheduling SoftwareAttach Files to Patient Records3

With a click of your mouse, you can access reports, contracts, agreements, blueprints, surveys or any other patient-related file or image. File types supported are .pdf, .doc, .docx, .xls, .xlsx, .rtf, .bmp, .jpg and .gif.


Patient Appointment Check-In Assistant in Appointment Scheduling SoftwareCheck-In Assistant3

Who’s in your waiting room? When did they check in? How long have they been waiting and who are they here to see? Who’s late for their appointment? The new Check-In Assistant found only in Patient Appointment Manager Pro instantly shows you and automatically updates in real time. Use this tool to check-in patients for their appointments and mark patients as completed when they’re no longer in your waiting room.


Audit Trail in Patient Appointment Scheduling SoftwareTrack Appointment Changes3

Easily track changes made to appointments by individual users. See who scheduled or deleted an appointment, made changes to appointment times, descriptions, services, and more. Only user’s granted administrator rights within Patient Appointment Manager Pro can view this information.


Google Calendar Integration with Patient Appointment Scheduling SoftwareView Appointments Online with Google Calendar4

Let your employees view their appointments online using a PC or Smartphone with Google Calendar, it's free! In seconds, you can send or update appointments for up to six weeks. Give your employees instant access to up-to-the minute appointment information anywhere, anytime!



1 U.S. edition of QuickBooks required to create invoices.
2 Requires current version of Patient Appointment Manager Pro and Internet access to use Online Appointment Requests tool.
3 Feature only available in Patient Appointment Manager Pro.
4 Requires Internet access and an active Google Calendar account. This feature is not compatible with Google Apps for Business.