Support
Thank you for using Staff Files Pro human resource software. The resources below will assist you with:
Software Updates
The software update addresses compatibility issues discovered since the release of the software. Download and install the update file before calling technical support.
Staff Files Pro 8.0 Update (single- or multi-user) – Click here to download (.exe, 5 MB)
Learning Resources
User Guide
Review the User Guide to learn how to use our human resource software to its fullest potential. Access the User Guide by selecting Help>User Guide while using Staff Files Pro, or download the User Guide directly from this website.
You can print the User Guide and use it as your learning tutorial.
Download Staff Files Pro 8.0 User Guide (.pdf, 1.0MB)
To view PDF files, you need Adobe Acrobat installed on your computer. If you don't already have the Acrobat Reader, download it now free of charge from Adobe.
In-product Help
Press the F1 button anywhere within Staff Files Pro for instant "how to" instructions. You can also access topic specific help text by selecting Help>Contents in your software.
Technical Support
ABS provides FREE technical support for 90 days from date of purchase to registered users of Staff Files Pro 8.0.
If you purchased a Support Plan or an Annual Software Enhancement Plan, you are entitled to technical assistance
at no charge. Otherwise, there is a $35.00 fee per incident (charged to a credit card).
ABS does not provide technical support for prior (non-current) versions of Staff Files Pro. If you require support for a prior (non-current) version of Staff Files Pro, you will be required
to upgrade to the current version first. Due to rapid changes in technology, ABS only maintains the most current versions of its software titles.
Hours of Operation
8:00 a.m. to 5:00 p.m. Central time, Monday through Friday.
Contact Support
By phone: 1-701-235-5226
By e-mail: submit support request form
