Support
Thank you for using Staff Files human resource software. The resources below will assist you with:
- Software Updates
- Learning Resources
- Technical Support
Software Updates
The software update addresses compatibility issues discovered since the release of the software. Download and install the update file before calling technical support.
Staff Files 5.0 Update (single- or multi-user) – Click here to download (.exe, 4.40 MB)
Learning Resources
User Guide
Review the User Guide to learn how to use our human resource software to its fullest potential. Access the User Guide by selecting Help>User Guide while using Staff Files, or download the User Guide directly from this website. You can print the User Guide and use it as your learning tutorial.
Download Staff Files 5.0 User Guide (.pdf, 1.0MB)
To view PDF files, you need Adobe Acrobat installed on your computer. If you don't already have the Acrobat Reader, download it now free of charge from Adobe.
In-product Help
Press the F1 button anywhere within Staff Files for instant "how to" instructions. You can also access topic specific help text by selecting Help>Contents in your software.
Technical Support
ABS provides FREE technical support for 90 days from date of purchase to registered users of Staff Files 5.0.
If you purchased a Support Plan or an Annual Software Enhancement Plan, you are entitled to technical assistance
at no charge. Otherwise, there is a $35.00 fee per incident (charged to a credit card).
Hours of Operation
8:00 a.m. to 5:00 p.m. Central time, Monday through Friday.
Contact Support
By phone: 1-701-235-5226
By e-mail: submit support request form
