Support
Thank you for using Visual Staff Scheduler Pro (VSS Pro) employee scheduling software. The resources below will assist you with:
- Software Updates
- Learning Resources
- Technical Support
Software Updates
The software update addresses compatibility issues discovered since the release of the software. Download the update file before calling technical support.
VSS Pro 10 Update (single- or multi-user) – Click here to download (.exe, 13.0 MB)
Learning Resources
Product Tutorials
Watch concise and easy-to-follow product demonstrations to optimize the features in VSS Pro staff scheduling software.
View the list of tutorials
User Guide
Review the User Guide to learn how to use our employee scheduling software to its full potential. You can access the User Guide by selecting User Guide in the Help menu within the software, or downloading the User Guide directly from this website. You can print the User Guide and use it as your learning tutorial.
Download VSS Pro 10 Employee Scheduling Software User Guide (.pdf, 1.3MB)
To view PDF files, you need Adobe Acrobat installed on your computer. If you don't already have the Acrobat Reader, download it now free of charge from Adobe.
In-product Help
Press the F1 button anywhere within VSS Pro for instant "how to" instructions. You can also access topic specific help text by selecting Help>Contents in your software.
Technical Support
ABS provides FREE technical support for 90 days from date of purchase to registered users of Visual Staff Scheduler Pro 10.
If you purchased a Support Plan or an Annual Software Enhancement Plan, you are entitled to technical assistance
at no charge. Otherwise, there is a $35.00 fee per incident (charged to a credit card).
Hours of Operation
8:00 a.m. to 5:00 p.m. Central time, Monday through Friday.
Contact Support
By phone: 1-701-235-5226
By e-mail: submit support request form
