Appointment Scheduling Software

  Standard Pro
Schedule your customers in seconds

Yes

Yes

See who’s available and when, plus find open times quickly

Yes

Yes

Manage multiple schedules and share appointment information

Yes

Yes

E-mail appointment reminders and create customer letters

Yes

Yes

Fill cancellations and no-shows from waiting list

Yes

Yes

Monitor employee and business performance  

Yes

Attach files and photos to customer records  

Yes

Take appointment requests online  

Yes

See who's in your waiting room and manage wait times  

Yes

Audit trail to track appointment changes by user  

Yes


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Online Appointment Scheduling Helps Grow Your Business

Want to take your business to the next level? Get the online appointment scheduling and business management tools offered only in Customer Appointment Manager® Pro. It includes all of the features and benefits of Customer Appointment Manager, plus it allows your customers to request appointments online1, even when your business is closed, provides valuable insight into your employees’ and business’s performance, and lets you store customer photos. You can even manage your waiting room, let employees view appointments online, plus see which employees made changes to appointments and the changes they made.

We are so confident our professional appointment scheduling software will work for you that we back it with a 90-day, unconditional, money-back guarantee. So go ahead and order Customer Appointment Manager Pro today!

Everything You Need On One Screen

Customer Appointment Manager Pro shows you everything you need to manage your customer appointments on one, easy-to-read screen. Choose from daily, weekly or monthly views. Your waiting list and online appointment requests are just a click away!

Daily View

Weekly View

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Gain Insight Into Employee and Business Performance

Which services do your employees perform most often? Are your employees increasing their appointment workload? How many new customers has each of your employees acquired? With Customer Appointment Manager Pro, you’ll have the answers in seconds.

Services Summary Chart
See how many appointments, or appointment hours, your employees are scheduled for each service. View this information for any employee or all employees to see if your services mix is changing over time. Also, see where your employees are spending most of their time.

Employee Productivity Chart
See how many hours your employees are scheduled versus not scheduled. View this information for any employee, or all employees, to determine if employee productivity is increasing or decreasing over time.

Appointments Summary Chart
See how many appointments have been scheduled for any time frame. View this information for any employee, or all employees, to see if your business is growing. You can also view the number of canceled appointments or no-shows.

New Customers Chart
See how many new customers each of your employees, or all employees, have acquired for any time frame. Ideal for sales contests and measuring marketing efforts.

Attach Files to Customer Records

Attach Documents
Do you need quick access to customer documents? With a click of your mouse, you can access reports, contracts, agreements, blueprints, surveys or any other customer files or images. File types supported are .pdf, .doc, .docx, .xls, .xlsx, .rtf, .bmp, .jpg and .gif.

Store Customer Photos
Customer photos are just a click away with Customer Appointment Manager Pro. Now you can quickly and easily verify customers upon check-in. Reduce your liability and make sure you're providing the right service for the right customer.

Take Appointment Requests Online

Want to take appointments online? With Customer Appointment Manager Pro, you can quickly build a custom online appointment form for your business and start receiving appointment requests via the Internet.¹ The appointment form can include your company logo, banner, color scheme, and appointment days and times. Use your appointment form’s web address on business cards, advertisements and brochures, or link to the form from your web site. All online appointment requests appear instantly in your Customer Appointment Manager Pro online inbox. New customers can be imported into Customer Appointment Manager Pro for fast and easy appointment booking. You can also access appointment requests from any Internet browser and forward appointment requests to your e-mail address.

Sample Online Appointment Request Sample Inbox
View Sample Appointment Request View Sample Inbox

Manage Your Waiting Room Better

Who’s in your waiting room? When did they check in? How long have they been waiting and who are they here to see? Who’s late for their appointment? The Check-In Assistant found only in Customer Appointment Manager Pro instantly shows you and automatically updates in real time. Use this tool to check-in customers for their appointments and mark customers as completed when they’re no longer in your waiting room.

Check-in Assistant
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See Who Made Appointment Changes

Easily track changes made to appointments by individual users. See who scheduled or deleted an appointment, made changes to appointment times, descriptions, services, and more. Only users granted administrator rights within Customer Appointment Manager Pro can view this information.

Track Appointment Changes
Full Screenshot

Note:
1 Requires current version of Customer Appointment Manager Pro and Internet access to use Online Appointment Requests tool.

Customer Videos

Next Steps

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