Why is customer communication important? It’s important because it’s a part of providing good customer service, plus it can help you keep your appointment book full and make more money. There are three easy and flexible customer communication tools available with our appointment scheduling software: customer calendar, emails (including email reminders) and letters. 

This week we increased our shipping prices. Shipping costs have been going up for a while now. We tried to put it off for as long as could, but we finally had to increase our rates, too. We are asked about shipping prices almost daily and it got us thinking about other frequently asked questions, so we put together a list of the ten most common questions received by the sales and support staff here at Atlas Business Solutions, Inc. (ABS). 

One of the most important parts of a business plan is the marketing plan. A business marketing plan is needed because it explains how you will be gaining new sales and increasing revenue. A simple rule of thumb for preparing the marketing plan is to cover the “Four P’s” of marketing: Product, Price, Place, and Promotion. One of the easiest things to do when writing a business plan is to implement business plan software. 

One of our claims about Customer Appointment Manager is that it can help you book more business. That may make some wonder “How can appointment management software help us schedule more appointments and make more money?” Well, it’s because of features like the appointment reminders that reduce no-shows, recurring appointments that encourage repeat business, customer letters that help you announce special promotions to your clientele, and the waiting list that can fill cancellations, so your employees’ appointment schedules remain booked at all times.