Stephen works for Jamison Home Services, a commercial masonry restoration and preservation company near Philadelphia, Pennsylvania. They have about 30-40 employees, depending on the time of year. They’ve been using Staff Files for over six years. 

Not only is it frustrating to constantly struggle with a simple appointment book or a basic computer scheduler, but it’s also embarrassing to appear so disorganized in front of customers and to make them wait. Plus, it’s time-consuming to flip through a paper appointment book to find future appointments in order to call or send out reminders. We recently learned more about why a Chiropractic clinic in Michigan decided to implement Patient Appointment Manager.

Tracking accrued paid time off (PTO) and benefit eligibility are common challenges for any business. It can be even more difficult when using paper personnel files or many spreadsheets to try to keep all the employee data organized. We recently heard from a Staff Files’ customer who said they “wanted to fully digitize all employees’ personnel files and have an easy-to-use program that could be used by multiple users in the same way.”

Accurate appointment calendars can help save time and keep up employee morale. Needless typing and excessive errors can cause both wasted time trying to figure out who’s coming in and when, and also a lot of unnecessary frustration for employees and patients. An efficient appointment scheduling program can save time and be easy to use; at least, that’s what the staff at an occupational medical facility recently told us.